Privacy Policy
Horizon Peak Health, Nursing Corp DBA "Horizon Peak Health" Effective Date: 01/02/2025
1. Introduction
Horizon Peak Health, Nursing Corp DBA “Horizon Peak Health” (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for SMS notifications, or interact with our services.
By accessing or using our services, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
2. Information We Collect
We collect personal information that you provide to us voluntarily, as well as data automatically collected through your interactions with our services.
a. Information You Provide
- Contact Information: Name, phone number, email address, mailing address.
- Medical and Appointment Information: If applicable, we may collect details related to your appointments, treatment preferences, and communication preferences.
- Billing Information: If you make payments through our platform, we may collect billing details and transaction information.
- SMS Opt-In Data: When you sign up for our SMS notifications, we collect and store your opt-in consent and message preferences.
b. Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, referral URLs, and interaction logs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and analytics tools to improve user experience and analyze site traffic.
3. How We Use Your Information
We use your information to:
- Provide healthcare and wellness services.
- Schedule, confirm, and remind you of appointments.
- Send SMS notifications with account updates, appointment reminders, and clinic notifications.
- Respond to your inquiries and provide customer service.
- Improve our website, services, and marketing strategies.
- Comply with legal and regulatory obligations.
4. SMS Messaging and Communications
By checking the box on our sign-up form, you agree to receive text messages from Horizon Peak Health at (310) 955-1041.
- Appointment Reminders, Health Updates, and Clinic Notifications: These may include upcoming appointment details, updates about our services, and important clinic announcements.
- Varies, typically 2–4 messages per month. Frequency may change based on your communication preferences and clinic updates.
- Standard message and data rates may apply according to your mobile provider’s rate plan.
- Consent is not required as a condition of receiving healthcare services.
- Reply “STOP” or “CANCEL” to any text message to unsubscribe. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent.
- For assistance, reply “HELP” or contact us directly at (310) 955-1041 or support@horizonpeakhealth.com.
- We use your data solely for sending updates, reminders, and notifications related to your healthcare services.
- We do not send promotional messages, and we do not share your data with third parties for marketing or other unrelated purposes.
- Your phone number is stored securely and used only for SMS communications. You may request deletion of your personal data at any time, subject to legal and contractual obligations.
5. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with our services, such as SMS messaging providers, payment processors, or scheduling platforms.
- Legal Compliance: Authorities when required by law, court order, or regulatory obligations.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
6. Data Security
We implement security measures to protect your personal information, including encryption, secure servers, and access controls. However, no data transmission over the internet or SMS is completely secure. If you suspect unauthorized access to your information, please contact us immediately.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: Request a copy of the data we hold about you and update any inaccuracies.
- Opt-Out: Unsubscribe from SMS communications at any time by replying “STOP” or “CANCEL.”
- Data Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. If we discover that we have collected information from a minor without parental consent, we will take steps to delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Horizon Peak Health, Nursing Corp DBA "Horizon Peak Health"
3800 Wilshire Blvd #207a,
Los Angeles, CA 90010
support@horizonpeakhealth.com
